Suddenlink Outage in Amarillo, Texas (2024)

Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers.

Problems in the last 24 hours in Amarillo, Texas

The chart below shows the number of Suddenlink reports we have received in the last 24 hours from users in Amarillo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Suddenlink. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Suddenlink users through our website.

1. 

   Internet (58%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (11%)

4. 

   E-mail (6%)

5. 

   TV (6%)

6. 

   Phone (3%)

   See Also

   Suddenlink Communications in Amarillo , TX

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Suddenlink Issues Reports Near Amarillo, Texas

Latest outage, problems and issue reports in Amarillo and nearby locations:

• james allen (@ibleve) reported 4 minutes agofromAmarillo, Texas

  @clandon95 No one! Suddenlink wins hands down

• Brad Paschal (@bpaschal45) reported 7 minutes agofromAmarillo, Texas

  @SuddenlinkHelp @Suddenlink your tech suport is ridiculous. Ive been having internet issue for 2 months. Called in and requested a supervisor and Jamall hung up on me after the rep refused a supervisor. #terriblecustomerservice

• Rus Pjetrovic (@Rus_Pjetro) reported 7 minutes agofromAmarillo, Texas

  Ridding myself of this sh*t internet service from @Suddenlink enough is enough ... hello @ATT fiber optics

• Mikie Olivarez (@Mikiedawn) reported 9 minutes agofromAmarillo, Texas

  Wow @Suddenlink then your representative hung up on me!! I’m back on hold!! No customer service!

• Bailee Barber (@baileebarber_) reported 15 minutes agofromAmarillo, Texas

  @haleybking21 @Suddenlink @SuddenlinkHelp I’ve called them so many times and they just hang up or put me on hold for 30+ minutes

• James Erik McMurry (@james_mcmurry) reported 16 minutes agofromAmarillo, Texas

  No @Suddenlink I do not want to add a home telephone to my service. For what, to give telemarketers another phone to call me.

• Jake Garcia (@JakeGarciaTV) reported 19 minutes agofromAmarillo, Texas

  Anyone else having issues with @Suddenlink today?

• EmiliO (@eruiz11) reported 21 minutes agofromAmarillo, Texas

  @Eneles_10 I have AT&T and freaking amazing.!! We had suddenlink for 10+ years and it was always slow and giving out. Our AT&T has had zero issues.

• Amanda Atwell (@AmandaMAtwell) reported 23 minutes agofromAmarillo, Texas

  I love it when Suddenlink reps call me trying to offer me a “promotional” rate and I abruptly ruin their day by telling them I’d rather cancel my service than give their company any more money for my terrible internet service lol

• Brad Paschal (@bpaschal45) reported 24 minutes agofromAmarillo, Texas

  @SuddenlinkHelp wow talk about ripping people off. I transferred my suddenlink service to new address and you guys removed my pacakage without telling me making my bill go up $100/ month.

• Dustin Wallace (@quadthought522) reported 26 minutes agofromAmarillo, Texas

  @SuddenlinkHelp @Suddenlink is internet services down for amarillo tx I can’t connect

• Matthew Abbott (@payco) reported 27 minutes agofromAmarillo, Texas

  I am getting so, so sick of @Suddenlink ‘s poor tech service at this point. I double down on patience with CSR staff esp with the pandemic but after a full month of repeated refusals to escalate, forcing me to repeat basic steps, and failures to call back as promised… I’m done.

• Brady Kendrick (@BradyKendrick24) reported 28 minutes agofromAmarillo, Texas

  Only lasted three months on @Suddenlink cable as a new customer before I had to pull the plug on them and go to Hulu TV. Good riddance!!!!!! Terrible service and even more awful customer service!!! Avoid this company at all cost, even if it means paying more.

• Amanda Atwell (@AmandaMAtwell) reported 30 minutes agofromAmarillo, Texas

  @kevinwilson16 @Suddenlink I’ve never been so happy to cancel a service

• RuceBanner (@Rus_Pjetro) reported 35 minutes agofromAmarillo, Texas

  Can’t even tune into this #LA #POR game cause @Suddenlink is a big piece of sh*t.

• verti (@ripverti) reported 39 minutes agofromAmarillo, Texas

  @titusgilner let’s burn down the suddenlink building cuz **** them lmao

• 🔥🔥🔥👀🔥🔥🔥 (@fredf22) reported 41 minutes agofromAmarillo, Texas

  @Suddenlink what in the hell is up with your internet service that I can't stay connected more than one hour contantly

• broccarter (@broccarter) reported 55 minutes agofromAmarillo, Texas

  @Suddenlink Get consistent billing. Provide actual service. Act like you care. Lower your prices. Learn what customer service is, because when I call they clearly do not have a clue. That’s just a few things.

• Tommy Gunn Latham (@TommyGunnLatham) reported 57 minutes agofromAmarillo, Texas

  @SuddenlinkHelp What's causing my service issue is YOU NEVER FINISHED INSTALLING MY SERVICE and now want me to pay for months of service I never received.

• Brad Paschal (@bpaschal45) reported 58 minutes agofromAmarillo, Texas

  @ATTHelp Just wanted to let everyone know that AT&T tried to take advantage of my 83 yr old grandma that was on a fixed price with Suddenlink and left her without phone service for 4 weeks. Now they wont honor the price they said. #nohonor #nointegrity.

Suddenlink Issues Reports

Latest outage, problems and issue reports in social media:

• David Campbell (@DiswillD) reported a minute ago

  @Suddenlink I have had cable internet since Cox communications first introduced it. Sudden Link acquired Cox, and I saw the customer service decline. I moved out of their service area by 2 miles. I begged them to expand, but there was no interest. Now, look at them. Pleading for customers.

• HilaryG 🦋 Crush Fascists & Oligarchs 🇺🇦 (@Hilarygjones) reported 4 minutes ago

  @sas_stimpy @SuddenlinkHelp Just because they informed about this particular outage doesn’t mean they do that with all of the outages that happen. I am speaking from my personal experiences with them. The outage I’m dealing with is 3 days into it. The only message we got about it was a text Friday afternoon

• Fake Wizard (@EvilTanyaD) reported 4 minutes ago

  @Weatheronthe8s #Suddenlink doesn't do repairs on weekdays either. They just send twenty techs out to your house, all of whom show up late or never at all, to check your modem signal and then leave :D

• Carrie Ann (@TheRamblingKiwi) reported 5 minutes agofromEnid, Oklahoma

  @Suddenlink Your service is HORRIBLE in my area. Had to buy new equipment after the tech tells me that the modem I had wasn’t a suddenlink modem - but it was. Service drops constantly throughout peak hours - and I rely on it because I work remotely. Counting down till BluePeak.

• Zak (@zakthegentleman) reported 8 minutes agofromHenlawson, West Virginia

  @Suddenlink I mean fix my PPV NOW.

• HilaryG 🦋 Crush Fascists & Oligarchs 🇺🇦 (@Hilarygjones) reported 11 minutes ago

  @sas_stimpy @SuddenlinkHelp And still no ETA. It seems like call center and DM support don’t have the same info. Plus I have been bugging them for 2 years to fix a billing address. Every time I ask they say it is fixed on their end but the bills keep showing it. So I have no confidence in them as a company

• Gabe (@waveygabey) reported 12 minutes ago

  @Suddenlink Hey, suddenlink, your service is such sh*t I have to pay for a backup DSL line. Actually, your crap is backup to the more reliable DSL service. And when tf will docsis 3.1 be rolled out? Your inaction will catch up with you as other options become available. Considering MOVING.

• Zak godfrey (@zakthegentleman) reported 13 minutes agofromHenlawson, West Virginia

  @Suddenlink James , your customer service rep is ignoring my messages about a pay per view that I ordered that isn’t working. If it’s not fixed within 10 minutes I’m gonna contact my attorneys. You stole my money and won’t fix it nor give me a refund. @SuddenlinkHelp

• HilaryG 🦋 Crush Fascists & Oligarchs 🇺🇦 (@Hilarygjones) reported 13 minutes ago

  @sas_stimpy @SuddenlinkHelp Saying that it would be fixed by six. Then at 630 texted to say it was taking longer than expected, and that’s the last we heard about it. When I called customer service yesterday I got a lady who had no info at all. But on the DM here someone reached out to give me the cause.

• Gabe (@waveygabey) reported 15 minutes ago

  @SuddenlinkHelp Node GS79A. How do I know that? You’re “senior support” called the (late) night before and cancelled a service call(!!!) because Node GS79A was having trouble. That was a year ago. It’s apparently still having trouble.