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Table Of Contents 20
Table of Contents
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Quick Start
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Getting Started
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Tv
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Voice Remote
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4K Ultra HD
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Main Menu
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Search
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Using Your Remote
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Using the On-Screen Keyboard
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Home
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Guide
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Dvr
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On Demand
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Apps
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Sports
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Settings
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Internet
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Connect Your Devices to Your Network
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Phone
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Calling Features
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Voicemail
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International Calling
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Access Your Account on the Go
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Quick Links
- 1 Quick Start
- 2 Getting Started
- 3 Using Your Remote
- 4 Voicemail
- 5 Calling Features
- 7 Help and Support
- Download this manual
All it takes is
One
to experience it all.
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Summary of Contents for Altice suddenlink One
- Page 1 All it takes is to experience it all.
- Page 2 All it takes is One to start connecting to everything you love. We’ve created this guide to help you get to know this all-in-one connected experience. Each section is color-coded to ensure you find just what you need quickly and easily. Discover all that you can do with Altice One. Getting Started...
- Page 3 Enroll in Paperless Billing & EZ Pay Reduce paper clutter, save time and never miss a payment when you enroll suddenlink.net/myaccount Download the Altice One App Keep up with your favorite shows wherever you are when you download the App at suddenlink.com/apps...
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Page 4: Getting Started
With your username you can: • Watch TV wherever there’s internet with the Altice One App • Check your email and voicemail online • Manage your account with the Suddenlink Support App • Pay your bill online... - Page 5 Altice One App With the Altice One App, you can watch live TV, On Demand and Cloud DVR recordings anywhere in your home with your mobile device. When you’re away from home, the TV to GO feature allows...
- Page 6 Skips back 10 seconds Skips forward 30 seconds (up to 30 feet away) to control your Altice One, even when it’s in an entertainment center. Activates voice controls To learn more about the voice remote visit Opens Netflix app suddenlink.com/oneremote...
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Page 7: Main Menu
4K Ultra HD Altice One delivers a brilliant 4K Ultra HD experience, so you can watch movies and shows with 4x the resolution of standard HD. Main Menu This is the starting point for your experience. To bring up the main... - Page 8 Use voice commands to search by keyword as well as by phrase for: • Movies or TV shows: “Watch Friends” • Actors or directors: “Julia Roberts” • Genre: “Find kids movies” • Sports teams: “Green Bay Packers” | Altice One...
- Page 9 Press on your remote and select Search from the main menu. Simply type in a keyword and your search results will appear. Find out more about search at suddenlink.com/onesearch Altice One | Altice One | TV...
- Page 10 Home This is where you’ll find recently started and recorded programs, live and upcoming games, favorite On Demand programming, what’s trending on YouTube, quick tips and tutorials and more. Learn more at suddenlink.com/onehome | Altice One...
- Page 11 ARROW twice on your remote while watching live TV, and a smaller version of the guide will appear on the left-hand side of your screen. You’ll see what’s currently on. To see what’s on next, press the right ARROW a third time. Altice One |...
- Page 12 TV shows, and tons of You can even start watching in entertainment for the kids. one room and finish in another. Plus, with the Altice One App you Learn more at can watch your DVR recordings suddenlink.com/onedemand anytime, anywhere.
- Page 13 WiFi network name, and more. You’ll also find quick tips and tutorials to learn about the features of your service and how they work. To find out more, including how to set up parental controls, go to suddenlink.com/onesettings Altice One |...
- Page 14 HOW TO Don’t remember your in-home WiFi network name or password? It’s easy to find them. Visit suddenlink.com/router and sign in with your username and password, or on your TV go to Settings > Internet > WiFi. Internet | Altice One...
- Page 15 2. Choose your in-home WiFi network name from the list of available networks. 3. When prompted, enter you WiFi password to connect. To manage your in-home WiFi network, learn how to stay safe online and more visit suddenlink.com/oneinternet Altice One | Internet...
- Page 16 • From home: • Online: dial *99 go to suddenlink.net/myaccount and sign in with your username • Away from home: and password dial your phone number and press (*) when your greeting begins Phone | Altice One...
- Page 17 There is no need for calling card codes — simply pick up the phone and say hello. To learn how to set up your voicemail, manage calling features and more, visit suddenlink.com/onephone Altice One | Phone...
- Page 18 Note: holding on your remote for Do not unplug the power cord from the back 10 seconds. of your Altice One as this will restart all your services. To stay plugged in to the latest, Note: like us on Facebook.
- Page 19 Restrictions apply. Service not available in all areas. All rights reserved. All trademarks and service marks are the property of their respective owners. Suddenlink is a registered trademark of Suddenlink Communications. © 2019 Suddenlink Communications. Version 3.0 | COL0519AO...
