Fast + FREE Same-Day Pickup! Choose curbside or in-store
Explore Departments:
For The HomeJewelryMattressesSalonBeauty
25 Miracle Mile Dr
Rochester
NY 14623
US
STORE:
(585) 424-1010(585) 424-1010
CUSTOMER SERVICE:
(800) 322-1189(800) 322-1189
Store hours
Open 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 8:00 PMOpen 11:00 AM - 7:00 PM
Day of the Week | Hours |
---|---|
Mon: | 11:00 AM - 8:00 PM |
Tue: | 11:00 AM - 8:00 PM |
Wed: | 11:00 AM - 8:00 PM |
Thur: | 11:00 AM - 8:00 PM |
Fri: | 11:00 AM - 8:00 PM |
Sat: | 11:00 AM - 8:00 PM |
Sun: | 11:00 AM - 7:00 PM |
Store Services
- Curbside Pickup
- Jewelry
- Mattresses
- Portrait
- Salon
- JCPenney Beauty
- In-Home Custom Window
Categories We Carry
- Gift Hub
- Children's Clothing
- Watches
- Lingerie
- Women's Plus Size Clothing
- Men's Big And Tall Clothing
- Women's Dresses
- Young Men's Clothing
- Juniors' Clothing
- Luggage
- Men's Workout Clothes
- Women's Activewear
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Featured Brands
- St. John's Bay
- Liz Claiborne
- A.N.A
- Arizona
- Worthington
- Xersion
- Levis
- Champion
- Ambrielle
- Thereabouts
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Featured Departments
WOMEN'S DEPARTMENT
JCPenney’s women's apparel provides trendy and classic styles for every woman. Whether you need an outfit for work, school, special events, or just to run errands, we have a fantastic selection of women's clothing from your favorite brands and JCPenney exclusive brands. Shop cold weather apparel in trendy and classic styles. Take on the corporate world with stylish workwear, such as sweaters, cardigans and blouses. Snuggle up this winter in cozy flannel pajamas with a matching robe. Get everything you need to look your best for every occasion.
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MEN'S DEPARTMENT
To take on the world while looking your best, look no further than our men’s department. You’ll find everything you need for your wardrobe. Buy quality workwear from brands, such as IZOD and Dockers. With us you’ll have access to great looking casual wear for every season and occasion. Fill your closet with stylish sweaters, coats and jackets, flannel shirts and more. Make sure you are also outfitted for warm weather with t-shirts, shorts, and men's swimsuits. Find what you want and need to create a stylish wardrobe that is uniquely you at JCPenney!
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CHILDREN'S DEPARTMENT
All of your favorite children’s brands are at JCPenney, including Okie Dokie, Thereabouts, Carter’s and Disney. From skinny jeans to leggings to joggers, we carry the latest fashions in kid sizes. Get gorgeous formal attire and cool casual clothing for all ages. Whether you’re shopping for school clothes, recitals, or graduation, you can count on us to keep your children looking great through all of their life milestones.
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BABY DEPARTMENT
JCPenney is your one-stop shop for baby and toddler clothing and accessories. We have all the styles you love for the littlest one in your family. Shop Disney, Carter's Okie Dokie and more! Not only do we have toddler and baby clothing, we have all the gear you need too! Get nursing & feeding items, bedding & decor, baby care, accessories and more!
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SHOE DEPARTMENT
Get affordable and stylish shoes for your entire family without breaking the bank. Tis the season for boots, and we have great prices on boots for the entire family. Our shoe department has riding boots, booties, combat boots, work boots and more by the hottest national brands and JCP exclusive brands.
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HANDBAGS & ACCESSORIES
Your beautiful outfits deserve equally as beautiful accessories and handbags! Our handbags and accessories department features classic and trendy styles from amazing brands. At JCPenney, you can find the perfect evening clutch and stylish everyday bag all in one place and at affordable prices. Complete your look with scarves, beanies, belts, hair accessories and more!
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JCPenney Marketplace Mall
Rochester, NY
About JCPenney
Whatever you’re shopping for, the Marketplace Mall JCPenney department store has looks you’ll love at amazing prices. Explore all your favorite brands of apparel, shoes, and accessories for women, men, and children. When it comes to finding the perfect fit, we've got the whole family covered. Shop misses, plus, petite, tall, and maternity clothing for women and find a wide selection of big and tall clothing in our men’s store. Shop slim, plus, and husky sizes for kids of all ages in Rochester, NY. We even offer extended sizes in shoes. Look great from head to toe—and outfit your home from top to bottom with our inspiring selection of home decor, furniture, bedding, and houseware. From everyday essentials to affordable luxury, you’ll find everything you need to make your home comfortable, functional, and a unique expression of your personal style. Visit your Marketplace Mall, Rochester, NY JCPenney department store for styles that flatter and prices that wow.
SHOP JCPENNEY.COM
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Frequently Asked Questions
We offer fast and flexible shipping to your home in both standard and expedited options. With a minimum purchase of $75, get free standard shipping and receive your items in 3-5 business days. Some purchases may also be eligible for free ship to store. Learn more by clicking here.
Yes! JCPenney Fast and Free curbside pickup is completely contact-free and a convenient service for customers available at all stores. Order on jcp.com and select "same day pickup" 2 hours prior to closing to get it today or select "ship to store" and we'll let you know when your order is here. Here's how it works:
- Shop: Before proceeding to checkout on jcp.com, select free "Same Day Pick Up" or "Ship to Store." Either way, we'll notify you via email when your order is ready.
- Park: Proceed to the dedicated curbside parking area outside of the store. We provide store-specific instructions and links for turn-by-turn directions to our Curbside Pickup parking spots in your "Ready for Pickup" email and our JCPenney app.
- Check in: When you arrive, let us know you're here by clicking on the "Go Curbside" link in your "Ready for Pickup" email or using our highly-rated JCPenney app. In the app, just go to the "Order Details" and select "Go Curbside," then find directions and the option to select "I'm at the store," to check in. At that point, you'll receive status updates as an associate processes your order inside the store.
- Drive Away: One of our associates will grab your order and place it in the back seat or trunk of your car, adhering to social distancing recommendations. Want to see what's new? We also offer Same Day In-Store pickup. Visit your store's in-store pickup location and an associate will be happy to help with your order. For more ways to pick up, check out our same day pick up guide.
Not to worry – we can help! We will gladly accept most JCPenney Store and jcp.com merchandise returns in original condition. You can bring your return to your nearest store or start an online return from your account online or in the JCPenney app. Refer to the JCPenney Return Policy for details.
Membership is free and all Rewards Members earn points on qualifying purchases in stores and online – get a $10 reward for every 200 points earned! You'll also get an annual birthday offer in addition to special offers and extra earning opportunities. Your rewards can be used by printing or scanning the reward from your email or applying the rewards during online or app checkout. Learn more and sign up on our JCPenney Rewards Page.
You can apply in store by filling out an application or you can apply online here. With your JCPenney credit card in hand you'll get 2X the rewards points, and you'll be eligible for special financing on qualifying purchases. Plus, keep an eye open for exclusive savings days and offers throughout the year where JCPenney credit card members save even more.
Check out our weekly ad and discover must-have deals. Shop online or explore what's available before heading to your nearest store.
Yes, we offer our price match guarantee on any retailer's in-store and online prices. The only exclusions are marketplaces, third party sellers such as deal websites, and auctions. We also do not offer an additional % off when matching a competitor's price. For more details on our price match policies, please click here
Yes! We currently take Apple Pay in stores as well as most other major forms of payment. For more details about our in store and online payment options, please click here.
Many of our frequest customer questions can be answered here, but for any additional questions or concerns you can also call us at 1-800-322-1189
Yes! We carry a wide range of formal dresses for women as well as formal dresses for juniors
Recent Google reviews for JCPenney Rochester, New York
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